FAQNovember 26, 2019 2020-06-17 14:26
Frequently Asked Questions
What type of files do you accept?
What will be the final format of the images?
Is there any size limit?
Can I provide a customized size ratio for resizing?
How long will it take to complete my order?
What will happen if I’m not happy with a completed image?
What is your working time?
What is the minimum order requirement?
How can I pay you?
Can I make payment weekly or monthly?
Can I cancel the enhancement process once I've placed my order?
Do you guarantee the safety and security of my images?
Will you use my images for commercial purposes?
What services do you offer?
If there are some revisions, should I pay extra?
How can I ask for a free trial ?
How can I send and receive my images?
Is my FTP account safe and secure?
Who is Max Graphic Studio?
What is the difference between Max Graphic Studio and Others?
Max Graphic Studio is the best image editing service provider in Dhaka, Bangladesh. We have more than 110+ professional graphic designers to deliver your project on time with 100% quality. We also have
- Better file management system.
- Quick Delivery within 5 hours 8 hours 12 hours or 24 hours or 48 hours ect. according to the client’s urgency without compromising Quality.
- Affordable Pricing.
- Unlimited revision without extra cost ( If we make mistakes or if we work outside your instructions )
- 24/7 and 365 days in a year we are active.
- 100% client satisfaction.
- 24×7 connected with high speed internet connection.
- 24×7 Power backup with owned Generator.
- 24×7 Monitoring via CCTV Camera.
- Air-conditioned Floor.
- High Configuration Computer.
- 110+ Skilled Manpower.
- Privacy Guaranteed
14. Professional Image editing etc.
How do we contact you?
You can contact us via Email, Phone and Skype.
How do I undo my order if I upload wrong images?
Let us know via email and we will cancel your order and request you to send a new order.
Is it possible to get a refund?
Yes, If you cancel your order before we start working. We will refund 100% of your money. If we complete your order and deliver you the images then you will not be eligible to get a refund. We offer unlimited revisions until you are satisfied.
What are your turnaround times?
It depends on the number of images & their complexity however We can deliver your images within 5 hours 8 hours 12 hours or 24 hours or 48 hours ect.
According to the client’s urgency without compromising quality. We encourage our client’s to get in touch with us directly via email for faster turnarounds.
Where can I put additional instructions?
Yes you can share additional instructions via email
Can Max Graphic Studio reject my order?
In 99.99% of the cases we won’t but we can.